Remote Support

To start a remote support session, please download one of the tools below. Then contact me via WhatsApp or email โ€“ we'll sort everything out together.

๐Ÿ’ฌ WhatsApp: +49 176 84 157 111

๐Ÿ“ง Email: info@webercomputerhilfe.de

Phone not always available โ€“ WhatsApp or email preferred.

Download Software

Choose one of the two options. If unsure, I recommend AnyDesk โ€“ simple, lightweight and fast.

TeamViewer

TeamViewer

The classic remote support tool โ€“ widely used and reliable on all platforms.

  • Windows, macOS, Linux, Mobile
  • QuickSupport โ€“ no installation
  • Free for private use
โฌ‡ Download TeamViewer

How it works

  1. Download and run the software (no installation needed)
  2. Note down the ID and password shown on screen
  3. Contact me via WhatsApp or email and share the ID + password
  4. I connect โ€“ you can watch everything on your screen
  5. After the session the connection closes automatically

๐Ÿ”’ Secure: You can end the connection at any time. Without your password no access is possible.